Last updated: January 1, 2025
Fortrise Business Solutions ("we", "us", or "our") operates the FirstSolve IT Service Management platform available at https://firstsolve.net. This policy explains how we collect, use, and protect information you provide when using our services.
We collect information you provide directly, such as:
We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g., email delivery, cloud hosting) who are contractually obligated to keep it confidential and use it only for the services they provide to us.
We implement industry-standard security measures including encrypted connections (TLS/HTTPS), hashed passwords, role-based access controls, and audit logging to protect your data.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at the address below.
FirstSolve uses session-based authentication tokens stored in your browser's local storage. We do not use third-party advertising cookies.
We may update this policy from time to time. We will notify users of significant changes via the platform or email.
If you have questions about this Privacy Policy, contact us at:
Fortrise Business Solutions
Email: support@fortrise.net
Website: https://firstsolve.net